Shipping & Delivery Policy

At ZS COLLECTION, we are committed to delivering your jewellery with care and within the promised time frame. Please read our Shipping & Delivery Policy carefully to understand how we process and ship your orders.

1. Shipping Locations

• We currently deliver across India through trusted courier and logistics partners.
• International shipping is not available at this time.

2. Processing Time

• All confirmed orders are processed within 1–3 business days (excluding Sundays and public holidays).
• Once shipped, you will receive a tracking ID via email/SMS to track your order.

3. Delivery Timeline

• Estimated delivery time is 5–10 business days, depending on your location.
• Metro cities may receive faster delivery, while remote locations may take longer.
• Delivery timelines are estimates and may vary due to courier delays, festivals, or unforeseen circumstances.

4. Shipping Charges

• Free shipping may be offered on selected products or during promotional campaigns.
• Shipping charges (if applicable) will be clearly displayed at checkout before payment.

5. Order Tracking

• Once your order is shipped, you will receive an email or SMS with tracking details.
• You can track your order online using the tracking link provided.

6. Delays & Responsibilities

• ZS COLLECTION is not responsible for delays caused by courier partners, natural disasters, strikes, or events beyond our control.
• If your package is lost or delayed excessively, please contact us at saleszahira@gmail.com and we will assist you.

7. Incorrect Address / Failed Delivery

• Customers are responsible for providing accurate shipping details at checkout.
• If a delivery fails due to an incorrect address or unavailability of the customer, re-delivery charges may apply.

📩 For any questions related to shipping, please contact us at:
Email: saleszahira@gmail.com